Marzware have been around for many years offering tools for conversion to and from InDesign. Incidentally if you have a file that is crashing indesign every time and you literally can’t open it, you might want to try Marzware’s recovery service. The IDML file is a backward compatible file that strips out all but the essential stuff, and doing this can often clean out minor corruption issues in an InDesign file which could be causing the problems. One thing worth trying if you suspect that might be the case, is going to File / Export and save it out as an IDML file, then reopening that file and saving it as a standard InDesign file. Sometimes this kind of problem can be caused by corruption in an InDesign file, and this is especially obvious if the crash always happens when you try and open one particular file. You can also save and then reload things like print presets and document presets by going into them from the file menu and clicking define then saving them. That way if doing this doesn’t solve the problem you can always restore the preferences. The downside of this is it wiped your personal settings, including document and print presets, so I would suggest synching whatever settings you can to the cloud first to save a bit of time. Personally I find this fixes almost all my crashing issues. After a few seconds you should then get a pop up box that asks if you want to reset the preferences. To reset the preferences simply restart InDesign and hold down Ctrl + Alt + Shift (Windows) or Cmd + Ctrl + Opt + Shift (Mac).
In fact personally I find this method has worked almost everytime over many years. Having said that it generally does fix recurring crashes in InDesign (and Photoshop / Illustrator). This does wipe any customisation so if you have personalised workspaces, etc. The next thing which I usually try is resetting the InDesign preferences. It’s worth a go and only takes a few minutes. Generally this won’t resolve the problem but I have come across situations where it has. OK it sounds kind of obvious, but one thing you could do it restart the computer itself. There are a few things you can do to stop this, other than simply reinstalling InDesign. the Desktop).Whilst InDesign is generally pretty stable I do sometimes come across people who have an issue with InDesign crashing repeatedly. Develop Presets, Print Templates, etc.) to another location (i.e. Develop Presets, Print Templates, etc.) in the Lightroom folder (excepting the Preferences folder if you’ve already checked it).Ĥ. (See manually resetting the preferences in tip 4.)ģ. Note: Make sure you can see the AppData folder. Find the Presets Folder either by going to Lightroom menu > Preferences > Presets tab and selecting Show Lightroom Presets Folder or by navigating directly to it: C:\Users\\AppData\Roaming\Adobe\Lightroom\ The instructions are a bit different for each MacOS so it’s best to just search under “ uninstall font” and the name of your operating system.ġ. They aren’t specific to Lightroom, so you’ll have to manage them through your operating system. That will overwrite the default preset folders that Lightroom automatically created in the reboot.Ĭorrupted fonts have also been known to cause issues, primarily in the Print and Book modules. If it doesn’t solve the problem, copy the Preset Folders back the way they were when you started. It’s time consuming, yes, but consider it like an elimination diet – add things back in slowly to find out what you’re allergic to. To do this, copy the presets back a couple at a time and try relaunching Lightroom after each go. If this solves the problem, you’ll need to narrow down which presets are corrupt. Reboot your computer then restart Lightroom. Select the Lightroom Presets folder and move it to your desktop or some other easily retrievable place.ģ.
(See manually resetting the preferences in tip 4.)Ģ. Note: Make sure you can see the Library folder. Find the Presets Folder either by going to Lightroom menu > Preferences > Presets tab and selecting Show Lightroom Presets Folder or navigate directly to it: Macintosh HD / Users / / Library / Application Support / Adobe / Lightroom /
Here’s how to check to see if they’re the issue.ġ. Make Sure You Don’t Have Any Corrupted Presets or FontsĬorrupted presets and fonts can definitely cause some weirdness in Lightroom’s performance.